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Responses to User Instrument forum.

Posted: Mon Jun 14, 2021 11:45 am
by learn2turn
I know that follow-ups aren't the correct course of action in the Used instrument forum. I responded to two ads via private message about a week ago a day or two after each ad was posted. I haven't heard anything back. Is there any way to tell if my message was received and viewed?

I included my email address in my responses and was wondering if maybe the seller tried to respond via my email and there was some problem. I don't have any new Private Messages here.

-l2t

Re: Responses to User Instrument forum.

Posted: Mon Jun 14, 2021 11:48 am
by benhall.1
leearn2turn wrote: Mon Jun 14, 2021 11:45 am I know that follow-ups aren't the correct course of action in the Used instrument forum. I responded to two ads via private message about a week ago a day or two after each ad was posted. I haven't heard anything back. Is there any way to tell if my message was received and viewed?

I included my email address in my responses and was wondering if maybe the seller tried to respond via my email and there was some problem. I don't have any new Private Messages here.

-l2t
You can tell if your PM has been opened (there's no guarantee, of course, that the recipient actually read it). If it has not been opened it will still be present in your 'Outbox'; if it has been opened by the recipient it won't be in your Outbox.

Re: Responses to User Instrument forum.

Posted: Mon Jun 14, 2021 11:58 am
by Nanohedron
benhall.1 wrote: Mon Jun 14, 2021 11:48 am ... if it has been opened by the recipient it won't be in your Outbox.
... but will be in Sent Messages (just to clarify).

Re: Responses to User Instrument forum.

Posted: Mon Jun 14, 2021 2:42 pm
by learn2turn
Thanks for the info. The messages still appear in the Outbox so I guess they have not been read.

-l2t

Re: Responses to User Instrument forum.

Posted: Mon Jun 14, 2021 2:58 pm
by Nanohedron
learn2turn wrote: Mon Jun 14, 2021 2:42 pm The messages still appear in the Outbox so I guess they have not been read.
That's the usual scenario.

Re: Responses to User Instrument forum.

Posted: Mon Jun 14, 2021 3:06 pm
by dyersituations
Something that I encountered recently both for myself and someone who was purchasing an instrument from me, was that the new forum version sends emails in a way that Gmail auto-spams them. Even after marking them as OK. So I guess something to keep in mind when buying/selling for people that don't frequent the forum itself, they might not see the emails for the PMs.

Re: Responses to User Instrument forum.

Posted: Tue Jun 15, 2021 12:40 am
by benhall.1
dyersituations wrote: Mon Jun 14, 2021 3:06 pm Something that I encountered recently both for myself and someone who was purchasing an instrument from me, was that the new forum version sends emails in a way that Gmail auto-spams them. Even after marking them as OK. So I guess something to keep in mind when buying/selling for people that don't frequent the forum itself, they might not see the emails for the PMs.
Gmail has always tended to mark emails from this site as Spam. You may have managed in the past to mark them as 'not Spam' often enough for Gmail to notice but without that it always used to be the case. I've looked at that issue for at least the past ten years, and, as far as I can see, there's nothing to be done about it. All one can hope for is that users will check their Spam folders and mark emails from the site as 'not Spam'.

Re: Responses to User Instrument forum.

Posted: Tue Jun 15, 2021 7:33 am
by dyersituations
benhall.1 wrote: Tue Jun 15, 2021 12:40 am
dyersituations wrote: Mon Jun 14, 2021 3:06 pm Something that I encountered recently both for myself and someone who was purchasing an instrument from me, was that the new forum version sends emails in a way that Gmail auto-spams them. Even after marking them as OK. So I guess something to keep in mind when buying/selling for people that don't frequent the forum itself, they might not see the emails for the PMs.
Gmail has always tended to mark emails from this site as Spam. You may have managed in the past to mark them as 'not Spam' often enough for Gmail to notice but without that it always used to be the case. I've looked at that issue for at least the past ten years, and, as far as I can see, there's nothing to be done about it. All one can hope for is that users will check their Spam folders and mark emails from the site as 'not Spam'.
Interesting. Several years ago when I was last selling a few instruments, I didn't have that issue. But I'm not surprised, Gmail has an aggressive spam blocker.

Re: Responses to User Instrument forum.

Posted: Tue Jun 15, 2021 7:41 am
by Loren
I’m experiencing the same problem since the changeover, despite constantly moving board notifications from spam to inbox, which normally solves the problem. Also, the notifications are now from “Dale”, as opposed to “webmaster@chiffandfipple.com”, which is what got them rerouted in the first place.

Re: Responses to User Instrument forum.

Posted: Tue Jun 15, 2021 9:13 am
by dyersituations
Yup, I've noticed the same. Maybe Gmail is more aggressively blocking the new "dalewiely@gmail.com" sender because it's a personal Gmail.

Re: Responses to User Instrument forum.

Posted: Tue Jun 15, 2021 1:29 pm
by benhall.1
Loren wrote: Tue Jun 15, 2021 7:41 am I’m experiencing the same problem since the changeover, despite constantly moving board notifications from spam to inbox, which normally solves the problem. Also, the notifications are now from “Dale”, as opposed to “webmaster@chiffandfipple.com”, which is what got them rerouted in the first place.
Rather than just moving the messages, you may have to right click and mark them as 'not Spam'.

Re: Responses to User Instrument forum.

Posted: Tue Jun 15, 2021 3:51 pm
by Loren
benhall.1 wrote: Tue Jun 15, 2021 1:29 pm
Rather than just moving the messages, you may have to right click and mark them as 'not Spam'.
My phone no haz mouse to right click with.

Not my first spam filter rodeo, I have been dealing with with non-spam showing up in my spam folder plenty of times in the last…..how many years ago did gmail launch? The new forum notifications are unusually recalcitrant for some reason. Maybe gmail made some change around the same time as the switch, but what are the odds?

Re: Responses to User Instrument forum.

Posted: Thu Jun 17, 2021 7:41 am
by make_fast
benhall.1 wrote: Tue Jun 15, 2021 1:29 pm
Loren wrote: Tue Jun 15, 2021 7:41 am I’m experiencing the same problem since the changeover, despite constantly moving board notifications from spam to inbox, which normally solves the problem. Also, the notifications are now from “Dale”, as opposed to “webmaster@chiffandfipple.com”, which is what got them rerouted in the first place.
Rather than just moving the messages, you may have to right click and mark them as 'not Spam'.
I believe the issue is that they are being routed - they come from "dalewiely@gmail.com via ps429206.dreamhostps.com". I have marked them not spam, moved, etc. to no avail, but I just manually whitelisted dalewiely@gmail.com with a 'never send to spam' (instead of just moving them) to see if that helps. I don't know if google will still spam them since they go through dreamhostps.com though.

edit: and just got a ping in my inbox! Google still has the big grey box of "Are you sure this isn't spam?" at the top but I can confirm creating a filter so that all dalewiely@gmail.com goes to your inbox will work.

Re: Responses to User Instrument forum.

Posted: Thu Jun 17, 2021 9:10 am
by kkrell
I wonder why in the gmail address that "wisely" is not spelled correctly.