I have always preferred buying hard copy CDs and preferably directly from the musicians as much as possible to provide a livelihood. Musicians tell me all of the time they earn more from direct purchases of their CDs and touring. I may be a loner on this but I believe in paying the musician/artist for their creativity with no free lunch. I do use iTunes, YouTube and recently opened Bandcamp account and I mentioned earlier that I did have a Spotify account years ago. I realize my approach to music is very limiting considering the size of the music industry. I listen to just about any genre of music but with a primary focus on folk, traditional music, and have more than a lifetimes worth of music in the home inventory. Honestly, I don't think I could ever possibly listen to all the CDs I already have. I had quite the process just obtaining most, not all, of the CDs listed on the Whistle Recordings thread here on forum to learn to play whistle. That listening and learning curve is still in progress.
When iTunes, CDBaby, Spotify, Shazam, Amazon, Google, etc., etc., began distributing music I had no intention of opening varying accounts with safeguarded (changing) passwords and all of that updating. What the musicians make difficult for the followers is distributing music on various platforms in order to reach the majority of possible listeners and earn a livelihood. So there's a dynamic between the musician, music, and audience that stays in flux as technology progresses as in platforms changing, devices developing, and distribution channels emerging. As I age already retired I don't want to have to keep up with the complexity of the emerging network culture. I want to simplify my life while trying to avoid smart technology as much as possible... and admittedly the smartphone is already smarter than I.
Present day situation with the coronavirus pandemic may challenge and change how musicians/artists (everyone) earns their livelihood. I hope everyone is well. Stay safe. Wash hands. Wear mask.
p.s. I am not currently, nor ever was a professional musician. I am the ultimate listener.