I live in the United States and during the past 10 years I had several opportunities to purchase a low D whistle from Kerry whistles. Just recently, a Chieftain V5 and an Optima, both still in the middle of their journey to my address in US.
Kerry whistles have a stellar reputation. However, based on my (very) personal experience, I can say that the few times I contacted the company for questions or assistance, I got either no response at all or I did receive super telegraphic answers. Maybe an added grain of customer service skills would not spoil the party ! :)
You may have had different experiences, comments are welcome.
Great whistles. Great prices. So so customer service skills?
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Great whistles. Great prices. So so customer service skills?
Last edited by gerardo1000 on Wed Mar 18, 2020 4:24 am, edited 3 times in total.
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Re: Great whistles. Great prices. So so customer service ski
Often the case with small one or two man businesses. They are too busy making great instruments. Don't be too hard on them.
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Re: Great whistles. Great prices. So so customer service ski
Yes, as above, they are crafts people, not salesmen.
Keith.
Trying to do justice to my various musical instruments.
Trying to do justice to my various musical instruments.
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Re: Great whistles. Great prices. So so customer service ski
I haven't dealt with Kerry Whistles in a while but always had good service. Craftsmen have their little interruptions in life as everyone else, sickness, relocation, or vacation/holiday time and family issues.
Re: Great whistles. Great prices. So so customer service ski
Try Musique Morneaux <wink> I can guarantee great customer service!
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