Hobgoblin USA

[southport]

Has anyone bought anything from Hobgoblin USA? I am thinking about buying a new whistle from them and wondered if they were a good company to deal with.

[Thomaston]

I bought my Dixon Trad from them about 3 years ago. I don't recall having any problems at all with the transaction.

[MTGuru]

Same here, Dixon Trad around 3 years ago. They were very helpful, no problems.

[mickey66]

I placed an order a few days ago and have not heard a word and my visa has not been charged.....don't know????

[MTGuru]

I placed an order a few days ago and have not heard a word and my visa has not been charged.....don't know????

Have you tried calling Hobgoblin? They're a fairly small shop, I think, and should be able to tell you what's going on if there's a backorder or problem.

[elwalti]

I ordered a Harper from them last year, and had it within two days. I've dealt with them on a number of general questions, and have never had a problem with them.

[Blazer]

I bought a Dixon Trad from them about 3 months ago. It was delivered promptly and without incident. I would not hesitate to order from them again.

[Bill Hennessy]

I bought a couple of Sweetones from them and, I think, a Dixon Pro D. It worked out great.

[sablemist]

I just purchased a Chieftain V3 Low D from Hobgoblin at the North Texas Irish Festival on March 6. It was pretty noisy at the festival (live bands playing all around), so it wasn't until I got home that I realized it played much quieter than I would prefer. So I called them about it & they were extremely nice. I wanted to spend the week thinking it over, & when I decided to exchange it for a KerryPro Low D, there was no problem at all. They received my Chieftain V3 on a Friday, and the following Monday my KerryPro arrived. (Which, I am pleased to say, I really love playing!) So they've been just great to deal with.

P.S. As for the charge not showing up right away, my March 6th charge didn't show up for 2 weeks, so maybe it takes them some time with the payment processing - but I still had my whistle!

[AvienMael]

Hobgoblin USA is a great company to deal with. Also, you won't see your credit card charged until they actually ship your whistle.

[LeeMarsh]

I placed an order a few days ago and have not heard a word and my visa has not been charged.....don't know????

I believe Hobgoblin USA is closed Sunday, Monday, and Tuesday. So if you send it Sunday, they don't see it until some time on Wednesday. They also have a policy to not bill your credit account until the item ordered is shipped.

Enjoy Your Music,
Lee Marsh.

[howardi]

i bought a low G whistle from them recently. they were great. played a couple whistles for me over the phone. i returned the whistle i ordeed within 30 days and my charge was credited the full amount. their policy was 30 day return - no charge. over $100 - no ship charg. one of their minneapolis stores closed, but ther'e is another one in that city and one in red wing minn. i was very happy with the service. give them a call.

[mickey66]

Just within the past week I bought and received 3 Gens....D,B flat,C two of the whistles had dents in them....one next to a hole the other on the bottom But as stock Gens they sound pretty good. I got no emails from them when my items were shipped.....is this good or bad? I don't like dents on my whistles but on the other hand they sound good.....I did not complain but I won't buy from them again! Good Luck PS: I forgot this....there will be a lag time from when you place the order online to when your card is charged......a matter of days.

[wizzywig]

Complain absolutely, it will only improve their service.

[squidgirl]

Just within the past week I bought and received 3 Gens....D,B flat,C two of the whistles had dents in them....one next to a hole the other on the bottom But as stock Gens they sound pretty good.<snip> I don't like dents on my whistles but on the other hand they sound good.....I did not complain but I won't buy from them again!

Generations are the only whistles I've bought that arrived with major dents on the tubes. I wouldn't blame Hobgoblin -- the location of my dents suggested that they were a result of how the tubes/holes were cut, which would make it Generation's fault.